VIVA HEAT PUMP System Pricing
VIVA Heat Pump Pricing inc GST
First, The Product!
VIVA All-in-One Heat Pump
Model: VIVA270-1On Sale, Usually $3,000!
Double anodic protection; with both a physical anode and induced current anode
WiFi Connectable to enable control of your VIVA Heat Pump via your Smart Phone App.
Environmentally Friendly using refrigerant with no global warming potential.
7 year warranty
The heat pump is supplied with a 10A Plug Top
Size 620 x 1840mm
Second, The Install and Rebate
VIVA Heat Pump Installs in 2026
Plumbing when replacing gas/elec system in same spotIncludes a Full 15mm Valve Set (RRP ~$500)
Based on exchanging the value of the STC rebate (worth ~$550) to the plumber.
A Heat Pump Specialist crew will install your system. A standard heat pump install is where this above product would replace a storage gas or electric system in Perth Metro, where the plumbing is on the left hand side of the tank, drainage/pit is within 0.5m, and the ground is solid/level for the new supplied slab. A 750mm wide pathway free from obstacles is required from drive way to the hot water system location.
All valves and pipes around the tank are lagged with UV resistant insulation.
The Plumbers take away the old system and all the rubbish.
Once installed, the office issue you, and pays for, a Notice of Completion Certificate of Plumbing, a copy of which is also received by the Plumbing License Board.
If you have NO HOT WATER the Plumbers endeavours to get you back to hot water / install your system within 1 business days.
Send us a picture of your current system to confirm suitability.
If you have any requests, or need us to organise an electrician, just ask!
If you are replacing a solar hot water system extras will likely apply.
Please click on the picture below that best demonstrates what you currently have:
What to do now…
Simply call/email/WhatsApp us now to get this moving! See our contact details below. Let us know which product you want, your address and send any pictures that will assist the team.
Then…
We facilitate the delivery and/or install. Sit back & relax. For the install we will organise a ~3 hour time slot when ideally you are home. You sign the rebate form once the job is complete.
Be ready to save some money on your utility bills and be blown away with our communication, service & the installers workmanship.
Going forward we keep you informed, via email, of important product information & service reminders. Any issues, we are your first point of contact.
Plumbers Credentials:
Plumbing Contractors License
Gas Fitters License
Restricted Electrical License (to disconnect/reconnect)
Authorised VIVA Installer
Authorised VIVA Service Agent
Contact the URECO team now and send us a picture of your current setup:
Commonly asked Questions and our Answers
Your Payment Options and Plans
We accept payment by:
- Credit cards (Visa, Mastercard & AMEX) and we don’t surcharge.
- Bank Transfer (EFT)
- Cash, by depositing at any NAB branch.
- Payment Plan, spread the payments with a special discounted Green Loan from Brighte. Select your term between 2 to 7 years. Just let us know and we will send you a link to get the application started.
More Information on the Government Rebate
The price of the rebate technically fluctuates from day to day. It also goes down 10% at the end of each year. This is based on the install date, not when you pay your deposit.
If you get a supply only, we will provide you the forms for you to claim the rebate back once installed.
Where we facilitate the install, the plumbers provide an upfront point of sale discount for this Rebate. They retrospectively claim it back once it’s installed. They just need your signature on the form once installed to make this process seamless.
I just want Supply Only
As in this scenario you will be arranging install you will also be claiming the rebate yourself. Once the product is delivered we email you the form you need to complete to claim this Government STC Rebate.
I'm Building a new home - What are the pre-lay requirements?
Regardless if we ‘plumb in’ or we supply to site for the builder, the builder will need to pre-lay certain provisions.
Provisions needed:
- Cold feed tail in copper 40mm from the left hand edge of tank, ~200mm off FFL
- Tempered Hot feed tail in copper 40mm from left hand edge of tank, ~700mm off FFL
- If Applicable, Untempered Hot feed tail in copper 40mm from left hand edge of tank, ~900mm off FFL
- It is advised these tails are looped together to prove that both hot and cold pipe work inside the house has been pressure tested.
- A pit/drain inline with the tails 450mm from the wall on left hand side of plinth.
- Paved flat area for the unit to sit on or concrete plinth; 650mm x 650mm and 75mm deep.
- A weatherproof 10A Plug Socket, either ~200mm to left or right of plinth, ~1.2m off FFL.
If the builder intends to use 20mm supply pipes please advise so we upgrade the valves/pipes to 20mm too. This additional cost can be quoted separately.
With over 15 years of Heat Pump experience in Perth, you are in safe hands with URECO.
Technical Data on the VIVA Heat Pump
The Advanced Internal Touch Screen Controller has all the features you would expect, like a timer to maximise the use of rooftop solar power generation, and more:
- 4 operation modes; AUTO, ECO, BOOST & ELEC. Eco being the mode economical mode using pure heat pump technology to maximise savings.
- Three user programable timer blocks when in Eco mode
- Overload protection during high temperature days in Perth’s summer
- Anti-freeze protection
- WiFi connectability
When connected to WiFI, the phone App allows the user access to the above features and more:
- Operational data monitoring including tank temperature and heat pump total power usage
- Access to data on the physical controller as well as the mobile app
- Easy fault finding and troubleshooting using historic data
- Adjusting the operational mode, setting the unit on a timer, and monitoring the temperature ALL by using the mobile app remotely
All tanks are Glass Lined, this is also referred to as Vitreous Enamel in some literature.
The PTR Valve (Hot Relief) rating on these tanks are 850 kPa.
The ECV (Cold Relief) can be a maximum of 700kPa.
Manufacturers Warranty on the tank and heat pump: 7 years on parts, 5 years on labour.
